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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Pinaka ISP collects, uses, stores, and protects your personal information.

1. Introduction

Pinaka ISP respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to our website, mobile applications, broadband services, IPTV services, and customer support platforms.

2. Information We Collect

  • Full Name
  • Mobile Number
  • Email Address
  • Installation Address
  • Identity Documents (when required)
  • Billing & Payment Information
  • Device & Browser Information
  • Service Usage Information

3. How We Use Your Information

  • Provide broadband and IPTV services.
  • Create and manage your customer account.
  • Process bill payments.
  • Provide technical support.
  • Improve our services.
  • Notify you about service updates and offers.
  • Comply with legal requirements.

4. Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Information Sharing

We do not sell or rent your personal information. Information may be shared only with trusted service providers, payment gateways, regulatory authorities, or when required by law.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

8. Your Rights

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request account deletion (subject to legal obligations).
  • Update your contact information.

9. Data Retention

We retain customer information only as long as necessary to provide services, maintain business records, and comply with applicable laws and regulations.

10. Children's Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest revision date.

12. Contact Us

Pinaka ISP
Email : support@pinakaisp.in
Phone : +91 89724 39938
Website : www.pinakaisp.in

Last Updated : 8/27/2026